Accident Aftercare

Eastern Accident Aftercare


We never forget the trust you placed in us when you bought your car from us. Our complimentary accident management programme is part of our aftersales commitment to you, which will give you total protection 24 hours a day, every day of the year - with our compliments.

If you are not already enrolled on this programme, please contact us on 0131 467 6000 and we can quickly register your details.

If you are unfortunate enough to be involved in a road traffic accident, let us help you, regardless of whose fault the accident was. Please remember, that it is your car, you paid for it and you paid for the insurance premium – if it’s damaged in a accident, you have the right to decide where it is repaired.

We can provide you with a replacement vehicle, full management of the claim and we will ensure that your vehicle will be sent to our award winning manufacturer approved bodyshop. Importantly, the repairs will be carried out using genuine manufacturer parts and not invalidating any warranties.

In the event of an accident, please call our accident management partners, Accident Exchange on 0800 408 9999.