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ABOUT EASTERN BMW.

Find out more about what we do and our team.

Meet the team

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Scott Shedden

General Sales Manager
  • Years at the dealership 4
  • Years in the industry 21
  • Hobbies Cruises & Theatre

Neil Pirie

New Car Sales Manager
  • Years at the dealership 2
  • Years in the industry 24
  • Hobbies Triathlon

Malcolm Rae

New Car Sales Manager
  • Years at the dealership 13
  • Years in the industry 18
  • Hobbies Film, Travel & Good Wine

Gavin Holmes

Corporate Sales Manager
  • Years at the dealership 3
  • Years in the industry 11
  • Hobbies Rugby

Chris Bunch

Senior Sales Executive
  • Years at the dealership 12
  • Years in the industry 12
  • Hobbies Whisky, Driving The North Coast 500 & Golf

Pauline Priestly

Corporate Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Hobbies Work!!

Hazel Pate

Sales Executive
  • Years at the dealership 7
  • Years in the industry 15
  • Hobbies Pilates, Yoga & Fitness

Nigel Crisp

Sales Executive
  • Years at the dealership 5
  • Years in the industry 10
  • Hobbies Fitness

Chris Henderson

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Hobbies Downhill Mountain Biking & Skiing

Gurpage Singh

Sales Executive
  • Years at the dealership 2
  • Years in the industry 2
  • Hobbies Family & Food

Ryan Patterson

Sales Executive
  • Years at the dealership 4
  • Years in the industry 12
  • Hobbies Family, Horses & Travel

Ross Callaghan

Sales Executive
  • Years at the dealership 3
  • Years in the industry 5
  • Hobbies Gym & Music

Daniel Runciman

Sales Executive
  • Years at the dealership 1
  • Years in the industry 1
  • Hobbies Cycling

Gemma McKenzie

Sales Executive
  • Years at the dealership 1
  • Years in the industry 15
  • Hobbies Yoga & Walking Her Dog

Mark Nelson

Sales Executive
  • Years at the dealership 1
  • Years in the industry 10
  • Hobbies Family & Football

Simon Anderson

Product Genius
  • Years at the dealership 1
  • Years in the industry 1
  • Hobbies Skiing & Motoring

Charlie Smith

Product Genius
  • Years in the industry 1
  • Hobbies Classic Car Racing & Football

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Customer services advisor very good.

Service

Great service, friendly and helpful staff

Service

Because no problems .

Service

From entry, service, personal care (coffees etc) very pleased!

Service

Helpful and efficient.

Service

Efficient and friendly

Service

Everything was done professionally and efficiently. We were well treated and taken care of while waiting. The car service itself was done well, including wash and clean.

Service

Because I like my BMW cars.

Service

Helen service advisor and Graeme Wardlaw in rentals were excellent in their customer service approach - a credit to the firm

Service

Quick, efficient and always completed to a high standard.

Service

Everything went to plan, and I was impressed by the Covid arrangements

Service

Charming and helpful staff and plenty of information

Service

Always helpful and courteous

Service

was well informed at regular stages of what was required to complete the service

Service

I thought the Covid measures were excellent

Service

Professional, courteous, all safety measures in place. Kept me informed, updated and really think appointment system works well.

Service

I booked in our BMW 118d sport for a end of warranty health check, service and mot on Friday 19th June 2020. I was then informed that it had failed the mot. Car is less then 3 years and 31,000 I was told brakes were corroded BMW quality really !

Service

In difficult times took great care

Service

Good communication.

Service

Eastern always look after their customers

Service

From start to finish everything was done excellently.

Service

All good

Service

I was attended to straightaway at the time I had booked and everything requested was completed reasonably quickly I was a bit surprised that the key battery was replaced as I'd done it myself only a couple of months ago.

Service

Given the restrictions due to the Covid-19 virus the re-opening of the garage for servicing was a welcomed surprise. The system in place was first class with health and safety measures for staff and customers of a high standard.

Service

Sales staff were extremely helpful, accomodating our needs for a couple of test drives, access to the VIP event, understanding our needs rather than just pushing a particular car sale at us.

Sales

Excellent service provided by Mr Chris Bunch from initial enquiry to handover of my new BMW. Chris came across as very professional, reliable and very helpful particularly when providing guidance on how to exit out of PCP with Audi.

Sales

Impressive attention to detail at the showroom to adhere to the guidance for COVID-19 during car pick up. Thank you Eastern BMW.

Sales

The staff, Chris Bunch and Simon Anderson, were very organised and helpful.

Sales

I would like to thank Gemma she was outstanding kept me in touch through the difficult times with the Covid situation, well done and many thanks. Eric

Sales

Good service, in spite of COVID19

Sales

Very well treated by the sales woman and the reception team.

Sales

Gemma was an excellent sales person

Sales

The team are always helpful and accommodating, even with the current pandemic the handover was sorted and undertaken in a safe way.

Sales

I was kept up to date regularly where my car was in the process and despite there being a pandemic as soon as things were operational again I was kept up to date and my car arrived earlier than expected. Excellent service

Sales

They were always informative and helpful - I particularly appreciated that they kept in touch with updates during current lockdown situation. Hope though to have opportunity to have some aspects of the car explained after lockdown.

Sales

From the first enquiry to the final delivery Chris Bunch at BMW Newbridge was a credit to BMW even allowing for the problems that covid19 brought.

Sales

Chris Bunch provided an excellent service throughout, keeping me updated at all times, even as we entered and left full lockdown, to the handover, where he applied all measures to keep me safe, and provided very informative information on the car.

Sales

Under the circumstances they were great

Sales

The staff are working under difficult circumstances when trying to be covid safe and they did a great job.

Sales

Even though the tech guys could not go over the car with me the salesman told me everything that I needed to know and was very helpful. He even gave me a gift for my wife which was a nice touch.

Sales

Chris Bunch was as usual up to the high standard he sets himself but virus restrictions hampered his ability