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ABOUT EASTERN BMW.

Find out more about what we do and our team.

Meet the team

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Scott Shedden

General Sales Manager
  • Years at the dealership 6
  • Years in the industry 23
  • Hobbies Cruises & Theatre

Neil Pirie

New Car Sales Manager
  • Years at the dealership 4
  • Years in the industry 26
  • Hobbies Triathlon

Malcolm Rae

New Car Sales Manager
  • Years at the dealership 15
  • Years in the industry 20
  • Hobbies Film, Travel & Good Wine

Gavin Holmes

Corporate Sales Manager
  • Years at the dealership 5
  • Years in the industry 13
  • Hobbies Rugby

Chris Bunch

Senior Sales Executive
  • Years at the dealership 14
  • Years in the industry 14
  • Hobbies Whisky, Driving The North Coast 500 & Golf

Pauline Priestly

Corporate Sales Executive
  • Years at the dealership 6
  • Years in the industry 6
  • Hobbies Work!!

Hazel Pate

Sales Executive
  • Years at the dealership 9
  • Years in the industry 17
  • Hobbies Pilates, Yoga & Fitness

Nigel Crisp

Sales Executive
  • Years at the dealership 7
  • Years in the industry 12
  • Hobbies Fitness

Chris Henderson

Sales Executive
  • Years at the dealership 6
  • Years in the industry 6
  • Hobbies Downhill Mountain Biking & Skiing

Gurpage Singh

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Hobbies Family & Food

Ross Callaghan

Sales Executive
  • Years at the dealership 5
  • Years in the industry 7
  • Hobbies Gym & Music

Daniel Runciman

Sales Executive
  • Years at the dealership 3
  • Years in the industry 3
  • Hobbies Cycling

Gemma McKenzie

Sales Executive
  • Years at the dealership 3
  • Years in the industry 17
  • Hobbies Yoga & Walking Her Dog

Mark Nelson

Sales Executive
  • Years at the dealership 3
  • Years in the industry 12
  • Hobbies Family & Football

Simon Anderson

Sales Executive
  • Years at the dealership 4
  • Years in the industry 4
  • Hobbies Skiing & Motoring

Ewan Swanson

Product Genius
  • Years at the dealership 2
  • Years in the industry 2

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

All work completed

Service

Kept me updates during the car journey from inspection through to completion

Service

Seamless experience with regular updates and very friendly staff

Service

Always kept up to date with progress and get cups of coffee!

Service

Everything was spot on and the staff were lovely!

Service

From the booking in process to pick up, updates and return of my car I was reassured by the attention to detail and service I received.

Service

They were outstanding

Service

Always helpful friendly service

Service

Kept informed at every step from booking to receiving car back.

Service

Everyone I have engaged with have been incredibly helpful, especially Scott Usher. Scott has gone over and above and provided first class service.

Service

Quick , prompt work from the technician, approx time of completion offered at the commencement of the work.

Service

Job was done in reasonable time.

Service

No issues

Service

As always, first class service..

Service

The person managing my car introduced themselves by text within 5 mins of the car being droped off and provided regular updates during the day. On collection the car had been cleaned inside and out.

Service

There were no surprises - everything I expected from the service was completed. The communication was excellent and no-one tried to add anything unforeseen on to the bill (like new tyres!).

Service

The staff were very helpful and provided a spare part that I needed.

Service

We were kept fully informed.

Service

I have a fully assigned representative to work with during my recent service - Tracy Looked after my car and my service from start to finish

Service

Work carried out as agreed

Service

The highest possible level of service always available on any visits made to Eastern Motor Co well done!!

Service

Fast, efficient, safe and professional service experience from all at Eastern BMW

Service

Always kept up to date, very good courtesy car

Service

The service was absolutely brilliant. The BMW representative who dealt with my car (Gemma) could not have been more helpful and patient with me. Gemma really went above and beyond in order to help me and to make sure I received the best service.

Service

Great service all round

Service

Friendly, kept me informed and timescales were spot on.

Service

Gemma was amazing and a pleasure to deal with,

Service

Great service.

Service

Service carried out problem free

Service

Great service especially from Charlie Cockburn who kept me updated on what was needed and progress of the respective repairs. Have taken out the BMW monthly service plan as a result of my experience with Charlie, Eastern Motor Co and BMW.

Service

Fiona could not have been better, she went out of her way to help me

Service

Good service and information

Service

Communication at Eastern BMW was very simple and easy.

Service

Efficient and thorough

Service

Very professional service

Service

Great service & attention to client needs as always!

Service

For the same reasons as above. Kept informed throughout the service with clarity and curtesy

Service

It was straightforward.

Service

Again exallent and efficient..

Service

Polite knowledgeable and friendly staff

Service

Communication was first class throughout.

Service

Everything checked and pictures video and report sent to me showing me everything. Very impressed.

Service

Lovely staff, kept me informed throughout the day, courtesy car , my car washed and hoovered. What's not to like?

Service

Drop off and pick up was smooth. I was originally allocated a manual transmission car. I requested an automatic and this was arranged quickly and without fuss.

Service

Very satisfied, no complaints.

Service

Very satisfied with the majority of the experience , very organised when dropping off my keys and checking my car in . Not as easy checking out but overall very happy . Nice to see it had been valet too .

Service

Service was completed satisfactorily and the health check has given me time to save up for the 2 new tyres I will require before the next service. For me, this is a plus point.

Service

Always very good but expensive

Service

Good friendly service - car off the road for a minimum of time.

Service

Everything was quick and straightforward

Service

Recently had a blow out to which a new tyre was required. Communication was excellent and work carried out efficiently.

Service

Everyone was very helpful and kept you up to speed with what was going on with the car

Service

I was kept informed and my contacts were very pleasant

Service

Staff are very friendly and helpful, and services are overall very well done.

Service

All great, everything perfectly clear

Sales

We have bought our last couple BMW's from Chris at Eastern BMW and are delighted with the service.

Sales

I was very satisfied with the fact initially I was going to maybe have to wait a few months to get my new car but Bmw had a similar car in the showroom that they were able to give me so was it was great to get my new car so quickly.

Sales

Everything went smoothly

Sales

Gemma Craig was professional and knowledgeable. Despite expecting a 2022 delivery date, Gemma managed to have the car built and delivered in August 2021. Her e-mails provided me with an up to date status during the entire process from ordering.

Sales

I'm very happy with my new car

Sales

Kept informed of progress with car and delivered a month earlier than expected. Had to return car to have Supaguard applied due to oversight but no issue really. Still a great experience.

Sales

Excellent service at every stage of the process. We were treated very well by the sales executive who was attentive to my needs re my disability and requirements in the car. His friendly and professional approach made the whole experience a pleasure.

Sales

The surroundings were very comfortable and modern which befits the car and the fact that BMW is a 'cut above the rest'. Hazel made the whole experience straightforward, was knowledgeable & able to answer everything we asked.

Sales

I felt I could trust my salesperson Chris Henderson, this being the second car he has sold me in two years , very professional approach which I appreciate d

Sales

Straightforward, kept us up to date with delivery. No issues whatsoever.

Sales

First class service from Gemma. Car handed over exactly as requested. Couldn't be happier!

Sales

My customer sales rep Chris Henderson was really helpful, Kept me always in the loop with my sale, Great friendly and helpful atmosphere at BMW Newbridge!

Sales

The main reason was Gemma Craig who was excellent throughout the process

Sales

Spacious showroom, knowledgeable and friendly staff

Sales

Service as it should be, Alex did a great job as well at the car handover session explaining all I needed to know about the car and assisted setting up mybmw app.

Sales

Helpful sales person, gave clear info & advice, not pushy. Process of sale through to delivery was straightforward

Sales

Mark Nelson, who looked after me, was very helpful, answered all my questions and secured the change of my collected number to my new car with DVLA with no delays.

Sales

After checkin with competitive BMW Centres, thsi one cam top in terms of professionalism, competitiveness and service.

Sales

Helpful and knowledgeable sales team. Time taken during handover to go through the various instruments and options was very helpful.

Sales

Helpful staff Chris Bunch

Sales

Great service and easy transaction

Sales

Very happy with the service. This was my second experience of dealing with Chris Henderson at Eastern BMW and wouldn't hesitate to return to him for my next car.

Sales

Brilliant Sales person

Sales

As stated above; I was completely satisfied with the service and the car.

Sales

I feel that Mark, his manager Malcolm and the rest of the team, went out of their way to make us feel like valued customers . The attitude of the branch staff was what made us purchase from Eastern BMW. We have already recommended them

Sales

Professional personal prompt service!

Sales

Sales executive (Gemma Craig) excellent in explaining everything about the car and relative paperwork.

Sales

Everything ran smoothly. Very knowledgable sales staff

Sales

Chris bunch was outstanding.

Sales

Chris Bunch always look after me very well. He knows exactly what I'm looking for in terms of product and price and goes out of his way to help. All the staff are extremely friendly and welcoming.

Sales

Every part of the transaction went without issue - regular updates on where both cars were within the delivery schedule .

Sales

Friendly and knowledgable staff with no sales pressure.

Sales

Saleswomen Gemma was excellent. I have no complaints at all. She was very professional and kept me informed throughout the buying process.