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ABOUT EASTERN BMW.

Find out more about what we do and our team.

Meet the team

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Gregg Murray

General Sales Manager

Neil Pirie

New Car Manager

George McGraw

Used Car Sales Manager

Scott Shedden

Used Car Manager

Malcolm Rae

New Car Sales Manager

Gavin Holmes

Corporate Sales Manager

Chris Bunch

Sales Executive

Pauline Priestly

Corporate Sales Executive

Hazel Pate

Sales Executive

Adam Cairns

Sales Executive

Nigel Crisp

Sales Executive

Chris Henderson

Sales Executive

Gurpage Singh

Sales Executive

Catherine Coleman

New Car Sales Executive

Ryan Patterson

Sales Executive

Ross Callaghan

Sales Executive

Kate Hutcheon

Sales Executive

Jillian Baikie

Sales Executive

Alastair Crawford

Sales Executive

Chris Styles

Sales Executive

Danny Cooksey

Product Genius

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service is good but costs for any additional checks are very high.

Service

Did as you said you would no complaints

Service

All completed as advised

Service

Original problem with MOT should have been picked up earlier but overall the experience was very good

Service

Again, how easy it was is a major positive and the communication via text message on progress and requests made it very easy.

Service

The car unfortunately had to go back in as there was an issue with the exhaust system but we got the car collected from our house then dropped off again as was causing problems as I work in the Glasgow area but all fixed now excellent service

Service

Couldn't fault the service provided in the run up and on the day of the service.

Service

Brilliant service.

Service

The service I received on this occasion was second to none. Very impressed.

Service

felt it took a long time for a first service

Service

I was told the car was ready to pick up but when I arrived some time later I found the the washing of the car had only just started and I had to wait nearly 30mins

Service

They are helpful and generally good to deal with

Service

No issues

Service
Thank you

All the colleagues are very polite and actually listened to any queries i had.

Service
Thank you

Mark given for last visit.I would have given zero for the previous experience where the dealership was totally inept and unresponsive until I raised a complaint.

Service
Thank you for your considered response. Really useful. I am glad we have over come the early issues and thank you for your patience.

Feel like I am not a valued customer

Service
Thank you for your comments. We will call to see how we can help.

Everything complete to a high standard and car valeted afterwards but the bluetooth issue hasn't been resolved yet and still waiting to hear back.

Service
Thank you.

Outstanding issue with in car charging mat which appears to have an intermitent faults. Eastern provided video of the mat charging a 'function key' which my car does not have - the mat is needed for charging my phone.....only very occasionally works.

Service
Thank you for your comments. We will follow this up.

Good standard of service from both mechanics and reception staff

Service
Thank you.

Done on time and good communication throughout.

Service
We focus on being easy to do business with.

Very professional

Service
Superb

The process from start to finish was very good and customer focussed. All of the staff I had dealings with were very courteous and made me feel like a valued customer.

Service

No real problems encountered

Service

Kate Hutcheon was a pleasure to deal with during the purchase of our new car . We did not feel under pressure to buy which is very important to us after past experiences!

Sales
I am delighted Kate looked after you so well. Thank you for traveling so far to use Eastern.

Right from the start I was 100% satisfied with the level of service provided by all of the staff at the centre They provided me with all of the information I required to asssit me in making the right decision to purchase my new BMW from them.

Sales
Thank you so much. Really appreciate your thoughts.

It was a helpful but unhurried process arriving at my decision

Sales
The all new X3 is a superb vehicle and I am sure you will have many happy miles in it. Thank you.

Again have dealt with you guy's for years and always been looked after

Sales
Thank you

Very simple and enjoyable process, my 5th BMW and many more to come!!

Sales
Thank you.

chris bunch knows product inside out

Sales
Thank you Scott. Appreciated.

Professional and friendly

Sales
We are delighted you enjoyed it. Thanks

Fantastic information, knowledge and service from every staff member I came across.

Sales
Excellent. Thanks

Chris Bunch couldn’t have done more to help - exactly what I was looking for.

Sales
Thank you so much.

Very helpful and quick, easy process