OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
243 ratings and 87 comments received in the last 90 days.
11 July 2022
All staff very professional
11 July 2022
every question we asked was answered.
10 July 2022
Seamless transaction and staff were polite and kept me informed throughout.
10 July 2022
Always kept us up to date with our order
10 July 2022
Professional from first contact through post-sale
05 July 2022
The people that met me at the reception were really nice and welcoming. Daniel was always very informative and courteous along with being down to earth and approachable. Yeah
04 July 2022
Very helpful made the whole experience great from start to finish and explained everything to me
13 June 2022
Everything was easily explained
10 June 2022
Clear and concise explanations
18 July 2022
MOT waiting visit this time. No dramas, keys taken and car sorted efficiently. Hospitality offered as always. Car returned washed, cleaned and hoovered.
17 July 2022
Hassle free service and car ready on time.
11 July 2022
All my questions answered, proposed timelines met and everything explained to my satisfaction. Staff are always friendly and helpful. Planning to replace my current car with a BMW when the time is right
11 July 2022
No issues and no surprises
10 July 2022
Price speed and politeness
10 July 2022
From booking the car pick up to having the car delivered including the valet service, it was very professional and importantly very friendly.
10 July 2022
Again, happy with staff & service
10 July 2022
Pick up and delivery back to my workplace was very handy. Service advisor advised me prior to the day exactly what my car needed doing during the service.I mistakenly thought it was due a lesser service.
10 July 2022
Brought it in for MOT and car was cleaned and hoovered. Full a full report and was updated for timings throughout the day.
08 July 2022
Sheer professionalism, from the minute I walked in the door to drop my BMW off to returning to pick up my spotlessly clean BMW.
18 July 2022
Can't fault it. I forgot my paperwork and my parking permit and it was posted the same day and I received it the following day. Brilliant