SALES

5.0

SERVICE

4.0

357 ratings and 187 comments received in the last 90 days.

30 January 2025

The vehicle was delayed due to adverse weather conditions which was fully understood but everything thing was rectified to our full satisfaction.

19 January 2025

Again Lucy was very knowledgeable and made everything very clear and simple.

01 January 2025

The service provided by Euan was very professional from the start right through to the handover of the car Hugely impressed by him

30 December 2024

I could not fault the experience.

30 December 2024

The purchase experience was excellent; however, at the time of delivery, I noticed that the car was not adequately prepared. It appeared a bit dirty, with noticeable mud around the tyre flaps. Additionally, I observed scratches on the paintwork.

28 December 2024

Everything done on time and to plan. Daniel went above and beyond in ensuring all paperwork was signed off and finance finalised so the purchase ran smoothly and quickly. The car tour/handover also very professionally completed.

28 December 2024

yes i was told every thing that i needed to know about the purchase of the car

26 December 2024

Simon was very helpful throughout

26 December 2024

Everything was quick and easy

24 December 2024

Excellent staff very knowledgeable

12 February 2025

Morgan, in collaboration with the warranty manager and technicians overcame many difficulties including non-availability of parts due to age of vehicle.

11 February 2025

Rating down to problems still showing with Drivetrain warning light seemingly sorted and after drive home from garage the Engine Warning Light also illuminated!

11 February 2025

Staff and service at Eastern BMW are unfailingly polite and helpful.

10 February 2025

Issue was fixed

10 February 2025

I needed help in a hurry and got it.

10 February 2025

Very happy with all round experience

09 February 2025

In comparison with other big companies BMW win hands down on treatment of customers. The girls were all lovely and accommodating. I misread how payment should be made there was no problem and i was not made to feel foolish. Very refreshing and kind.

08 February 2025

Kept informed.ed of car status throughout day. On collection Customer service excellent.

08 February 2025

All good apart from the silly charge to dispose of the brake fluid

07 February 2025

I was given all information as my car was getting serviced

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