SALES

5.0

SERVICE

4.5

348 ratings and 171 comments received in the last 90 days.

30 May 2024

We were kept fully abreast of progress of production of our new car.

30 May 2024

Pleasant and efficient hand over.

29 May 2024

Very pleased and no feeling of being judged at all by the employees

26 May 2024

Very friendly staff

26 May 2024

There were no issues with the process, it all went smoothly

24 May 2024

I can't thank Simon and the team enough for all their efforts and outstanding support and service.

17 May 2024

Efficient and thorough. Tech genius was very knowledgeable, patient and listened to queries - didn't just run through the standard format. Sales team very professional

17 May 2024

Coffee and cake

13 May 2024

Ewan Swanson the trainee sales rep at Eastern BMW was excellent from start to finish. He excelled my expectation's and has offered ongoing support should I require any assistance.

12 May 2024

Good communicative salesman - Simon Anderson - empathetic

12 June 2024

Very helpful and communication was excellent throughout the process

09 June 2024

Claims wer Meade which were not accurate and explanations were very childish for example the car was cleaned from inside but appears dirty because the service persons shoes were dirty when they sat in the car

09 June 2024

I bought my car last year from another supplier and there is a years service that was transferred with it. This has not been honoured by BMW as there is a 3 month time difference - it seems so petty by BMW as this has been already paid, disappointing

09 June 2024

Would have given you 5 stars if End of Warranty check had been available as is the case with other BMW dealers

09 June 2024

Everything done as promised.

08 June 2024

10/10

05 June 2024

All work completed on time

05 June 2024

Best service from any BMW provider I have used in the past and would never go passed using them

03 June 2024

When I was informed that my car wouldn't be ready when expected. I was given a courtesy car to ensure I could carry on with my day.

03 June 2024

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